Santa For Events as a Model

2009 May 10
by Santa Walter

In discussing marketing with others, it became crystal clear that showing a marketing plan and its implementation as a case study is much more productive. So, Santa Walter has decided to give away his marketing plan for Christmas 2009 and reference all of the materials that have helped in its development.

Key Point: Marketing Plan = ONE page

One key point of a marketing plan is that it must be manageable, something easily referred to, something that might be printed out and put under clear plastic on your desktop so you see it and refer back to it regularly. On a weekly basis, it is a good thing to check back. Within a few minutes, Santa Walter’s marketing plan for Santa4Events is published on its own page (see menu bar).

Marketing Resources: Giving Credit Where Credit is Due

Several people and resources have helped refresh my college courses [Cornell University, '75 School of Hotel Administration].  The Communicatrix, Colleen Wainwright, who decided on one title once she reached 3 hyphenated titles, is the Pied Piper who revealed the overview and the ins-and-outs of Social Network Marketing. Her webinar was incredibly empowering and inspirational. (If you ever have a chance to sit in one of her presentations, GRAB IT!). Once I found her, then Marketing-Mentor came into focus, since Colleen collaborates with Ilise Benum and Peleg. Of particular help was Marketing-Mentor’s Calendar. Even though it is already May, it is still VERY helpful, consider buying it. Really. What she has done is built a week-by-week and month-by-month set of checklists of important to-do’s, processes, and procedures. She has the processes listed in a rough set of priorities, with chiding reminders to help us stay focused.

Pick One Lane To Drive In: Company Parties

It seems so obvious; however, just because I can do this and I can do that, and that over there, too, does not mean that I should. Pick one. Since Santa4Events has just celebrated 5 seasons with Santa Walter making appearances, there are a lot of clients who have already booked for next year, as well as those who are word-of-mouth referrals from satisified clients. Within that core; however, Santa Walter has been driving hundreds of miles back and forth, retracing freeway miles on different days. This year, let’s go for new business that is closer to home: company parties in Silicon Valley. Even though the economic conditions seem dire, the twist is this: Companies who have spent a lot on lavish dinner parties for their employees, can increase employee satisfaction by offering a subsidized family Christmas event.

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Santa4Events now upgraded to WP2.7.1

2009 May 2
by Santa Walter

Since I don’t routinely do this sort of upgrade, it took a while; however, everything seems to be up and running. The look of the site may be a bit strange for a few hours or days as options are explored for theme upgrades, photos, etc.

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Santa Walter as Chef

2009 February 4
by Santa Walter

Since Santa Walter has an extensive background in food preparation skills, he sometimes visits with ingredients to cook for the clients. Even youngsters who want cooking lessons are welcome!

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Face Painting Elves For 2009

2009 January 31
by Santa Walter

Santa Walter is sponsoring a free face painting class so the elves and helpers who support Santa For Events can learn a new skill. In the spirit of giving to the community, the class is free to anyone who wishes, on a space-available basis. If hands-on practice is desired, a paint kit to use and keep is available at cost of $5 or $15, depending on number of colors.

Free Face Painting Class

with Gary Cole, from Snazaroo USA Face Paints,
at Stone Church, 1937 Lincoln Ave., San Jose, CA 95125
Thursday, April 23, 2009
6:15 to 8:15 PM

Class is free; 3-color kit is $5; 8-color kit is $15
• Please pre-order kits to use and keep
• Bring a model or practice on a friend
• Watch the expert demonstrate skills
• Learn how to paint faces and cheeks
• Reserve your space; contact Walter Roach
• santawalter@santaforevents.com; 408-238-5569

Note: no parking lot so arrive early; Vivace youth chorus rehearsal at same time in different room

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Santa Walter and Social Networking

2009 January 31
by Santa Walter

In order flow with the trends, Santa Walter is moving into social networking. He has recently started social networking accounts in several places:

To go with all of that activity is a workshop through Cornell Entrepreneur Network by Colleen Wainwright (the Communicatrix) entitled “Low-to-No-Cost Marketing Using Social Media and Good, Old Common Sense”. This is moving towards the new concept being bandied about known as ‘viral marketing’ and other such catch phrases.

Santa Walter is always looking at new ideas and concepts! We shall see how this plays out this year.

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100% Satisfaction Guaranteed. Period.

2008 December 29
by Santa Walter

Even if the contracted services involving Santa have already taken place, the client always decides on the value received and may make any changes merited. Adjustments to the payment due may be made by the client as desired. Full refunds of all payments are available for up to 30 days following the event. Santa For Events; Santa4Events cares only for client satisfaction.

Santa Walter’s approach is shaped and tempered by his years in hospitality management. In the restaurant, if the food isn’t right, then it needs to be redone or an adjustment made to the guest check. If the service warrants an adjusted gratuity either up or down, the guest has the right and responsibility to provide feedback to the server. If the Santa visit is exemplary, then please consider putting extra in the envelope.

No contract needed; no deposit required. Simply book your date and confirm by October if you have booked in advance. Payment can be cash, check, PayPal (credit cards accepted for those who want simplified record-keeping). 100% Satisfaction Guaranteed. Period.

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People say the nicest things!

2008 December 29
by Santa Walter

It is always gratifying when clients say nice things about Santa Walter’s visit. Here are a few samplings from those who want to make sure of a booking for next year:

  • "Thank you so much, Walter, we had such a fabulous time havig you– you do such a amazing job! I hope the rest of your evening and Christmas Day was relaxing and joyful. Happy New Year!"
  • "Dear Santa Walter, Hello ! Thank you !!!! You are the best Santa we have ever seen !! We had so much fun children & adults on Christmas eve! It was magical, we are still talking about it , you made a very special Christmas for everyone ! We want you back next year, put us down for 7:30 Christmas Eve, again.   Thank you so much!"
  • "Hi Santa,Hope you’ve recovered from the big day and the month before.  Just have to say you’re the greatest.  We need you for next year because after your performance there’s no one else that could fill your shoes.  Thanks again and have a Happy and safe New Year.  Please keep our phone no.  Looking forward to next Christmas!"

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Santa Walter resting in casual attire

2008 December 29
by Santa Walter

Santa Walter is getting ready for Christmas Season 2009. His calendar is booking up pretty quickly, so please contact him right away if you have a date and time in mind. Already, there are 21 bookings for next season, and 2009 is still just around the corner.

Santa had a great time at all the events this last year and is looking forward to 2009.

DSC_5125

One possibility is to reserve a photo session to make your family Christmas card so you can send it out early. Before the season starts, consider having a personal visit from Santa Walter for only $75 for lots of photos. Also, be watching for news on early-bird photo sessions in November where your Christmas photo can be taken in turn for a nominal donation.

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Santa Walter in the News!

2008 December 21
by Elf Chris

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To play Santa, you have to be Santa

n The best Kriss Kringles really live the part

By Matt Wilson
Bay Area News Group

Article Last Updated: 12/21/2008 06:58:59 AM PST

It’s not easy being Santa Claus in 2008. Children want more high-tech toys, the elves are unionized and he’s under pressure to lose weight and give up his pipe. More than ever, ol’ St. Nick depends on his helpers to take his place while he toils away on a year’s worth of wish lists at the North Pole.

For men donning the red suit at local shopping malls, parades and office parties, the role of Santa is not so much an exercise in acting as it is stepping into an exaggerated persona of their current selves. To them, being Santa requires a set of traits, beliefs and, most importantly, a special way with people, young and old.

Santa Jim Short has been playing Kriss Kringle for 46 years. He started as a skinny youngster at age 19, and today looks like the iconic man himself.

"I don’t play Santa. I am Santa. You just can’t put on a beard and be Santa," he says.

Walter Roach, a five-year veteran who will be Santa as part of about 34 gigs this season, sees the role in a similar fashion.

"When I am Santa, I am the guy," he says. "It’s different than being a stage character — it’s a role. When I put on the red suit, the switch just flips, even around family."

In the offseason, Roach teaches sixth-graders at Norwood Elementary School in San Jose.

"A good Santa has to genuinely enjoy and like the magic of interacting with children," Roach says.

Charlene Laymon, who manages the Santa set at Macy’s Valley Fair in San Jose and at Cupertino Square shopping mall, looks for men who not only broadcast those traits, but also live Santa’s virtues.

"I hire Santas because they have the role in their hearts," she says.

Part of that is staying in the role at all times, no matter what.

"If you don’t believe you’re Santa, the kids won’t believe it," says Santa Chuck Kuykendall.

To do that, there are some basic rules, the first being that Santa has only one name. Not Chuck, not Mr. Short, not anything but Santa. And being Santa is his only job. The trusty elves can handle pushy parents, broken cameras or control big crowds.

"Staying in character is a full-time job in terms of the facial expressions alone. The hardest part is keeping the whole act up," says Santa A.J. Laymon, a 10-year veteran and the husband of Charlene.

A high-quality costume is also essential, including a quality robe, fancy boots, a real belt and even high-caliber gloves.

"What every Santa wants to hear more than anything else is, ‘You’re the real Santa,’"‰" Laymon says. "When you put on that costume, it’s so much easier to be in character."

These men also take exceptional care of their beards so they are in pristine shape come Christmastime. Laymon bleaches his every four or five days during the holidays.

Then comes the actual visit by kids. These Santas have to know how to make everyone comfortable, even kids who are afraid. Sometimes even children who seem confident have meltdowns the instant they realize they are within feet of his booming presence.

"They will be eager, but those last 2 feet is where there is trouble," Laymon says.

Once children are on the set, everything is science. How to get kids onto the lap, get them to smile, and move them along. Santas are trained how to deal with all types of lap sitters, everything from typical small children and 25-year-old men with mental disabilities to the proper way to cradle newborn babies.

Santas also are expected to know their toys: For example, a PS3 means the Sony PlayStation 3 video game system.

Finally, Santas can never promise a particular gift. And they also must know how to deal with controversial requests, such as a kid wanting a gun or a pet.

"There is a reluctance by Santa to make a full declarative assurance," Laymon says.

Then there are the heartbreaking requests — children who want their parents to reconcile, or want a relative to come home safely from war. All Santa can do is empathize.

In the end, though, it’s all about the joy of the children these Santas meet.

"Until you wear a Santa suit, you don’t know what a happy kid looks like," Short says.

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Father Christmas in Downtown Willow Glen December 15th, 2008

2008 December 15
by Elf Chris

Hope you all had a great time with Father Christmas at the Treehouse in the Glen. Here are the pictures from this day.

Here are the pictures from today. http://picasaweb.google.com/Santaforevents/WillowGlen121508#

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