Satisfaction Guaranteed!
2009 October 17
Santa For Events has long had a policy of 100% Client Satisfaction. In practice, that means that the payment in the envelope is entirely up to the client, and up to 30 days for requesting and receiving a prompt refund, if needed. The bottom line: “If we make a mistake, then we must do everything we can to make it right, even up to 100% refund,” says Santa Walter.
We were so bummed yesterday when we went to the WIllow Glen Santa and IT WAS NOT Santa Walter. We took the photo anyway because they allowed our dog Eddie (jack russell mix) to sit on the fake Santa’s lap. THis would be the 4th year Ed has had his photo with Santa Walter and we will figure out where he will be that will let us bring the dog and get his photo with the REAL SANTA. My husband looked at the photo and said, “You have to find the WG Santa, you cannot send this out on our annual Xmas card!” Every year our friends and family gush over our XMas card! So look for a fiesty Jack Russel in a red sweater named Eddie!
I am releived…Santa Walter will be in WG on the 29th..our Xmas card is saved! We just could not send out the one we took yesterday. It is Santa Walter or no Santa. Yeah!!!!
Santa Walter,
Thank you for coming to be Santa at our Las Madres party last weekend. You are a great Santa, and everyone loved you. Even our members who didn’t want for us to hire a Santa were quite impressed, and everyone is happy I found you. I appreciate your patience with all of the babies, and I am glad so many of them cooperated (even if mine didn’t want too:) My daughter however has continued to say “santa” and “hi santa” every time she sees your picture! (I did print one!)
Thanks again,
Angela